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The latest updated CompTIA 220-1002 Exam Practice Questions and Answers Online Practice Test is free to share from Lead4Pass (Q1-Q12)
QUESTION 1
Joe. a technician, receives notification that a share for production data files on the network Is encrypted. Joe suspects a
cryptovirus Is active. He checks the rights of the network share to see which departments have access. He then
searches the user directories of those departmental users who are looking for encrypted files. He narrows his search to
a single user\\’s computer. Once the suspected source of the virus is discovered and removed from the network, which
of the following should Joe do NEXT?
A. Educate the end-user on safe browsing and email habits.
B. Scan and remove the malware from the infected system.
C. Create a system restore point and reboot the system.
D. Schedule antivirus scans and performs Windows updates.
Correct Answer: D
QUESTION 2
A technician has just removed malware from a Windows 7 system, but the user reports that every time they type a URL
into Internet Explorer to navigate to a search engine the same standard page is being displayed on the browser. The
page is asking the user to purchase antivirus software.
Please resolve the problem using the available tools shown. When you have completed the simulation, please select the
done button to submit your answer.
A. Please review for the detailed answer.
Correct Answer: A
Please check the below images for detailed steps to do:
QUESTION 3
Which of the following is used for building entry and computer access?
A. Smart card
B. Personal identity verification card
C. Hardware tokens
D. Key fobs
Correct Answer: D
QUESTION 4
Which of the following technologies is used by malicious employees to obtain user passwords?
A. Main-in-the-middle
B. Phishing
C. Tailgating
D. Shoulder surfing
Correct Answer: D
QUESTION 5
A user has been receiving reply emails from many contacts but the content of the emails is not familiar and the user did
not send the original messages. The user calls the help desk for assistance. Which of the following is the BEST way the
technician can fix this problem?
A. Perform an antivirus scan
B. Perform a refresh/restore
C. Perform an IDS upgrade
D. Perform a reinstall of the email client
Correct Answer: A
QUESTION 6
A user wants to see the workstations present on the LAN in a workgroup environment. Which of the following settings
must be enabled to make this possible?
A. Turn off public folder sharing
B. Turn on network discovery
C. Use 128-bit encryption
D. Turn on file and folder sharing
Correct Answer: B
QUESTION 7
A Linux user reports that an application will not open and gives the error. Only one instance of the application may run
at one time. A root administrator logs on to the device and opens a terminal. Which of the following pairs of tools will be
needed to ensure no other instances of the software are currently running?
A. pad and chmod
B. Sudo and vi
C. ls and chown
D. ps and kill
E. cp and rm
Correct Answer: D
QUESTION 8
A company\\’s security team has noticed a lot of unusual network traffic coming from an internal IP address. The team
wants to obtain the name of the computer and then troubleshoot. Which of the following tools would BEST accomplish
this task?
A. nslookup
B. ipconfig
C. tracert
D. ping
Correct Answer: A
New Question, pending the Answer.
QUESTION 9
A technician is in the process of upgrading Windows 8 to Windows 10. The technician needs to make sure all of the
applications, user profiles, documents, and PST files are preserved. Which of the following methods would the technician MOST likely perform on the computer?
A. Unattended installation
B. Refresh upgrade
C. Clean installation
D. In-place upgrade
Correct Answer: B
QUESTION 10
Which of the following technologies can be used to secure mobile devices and their data? (Select TWO).
A. Protective screen
B. Remote wipe
C. Physical lock
D. Locator
E. Passcode lock
Correct Answer: BE
QUESTION 11
A company has just experienced a data breach that affected all mobile devices.
Which of the following would BEST secure access to user\\’s mobile devices? (Choose two.)
A. Full device encryption
B. Remote backup application
C. SSO authentication
D. Device profiles update
E. OS security updates
F. Biometric authentication
Correct Answer: AF
QUESTION 12
An office building lost power, and the generator started up. Users on several floors have reported their machines will not
start, even though the generator is running. A technician works to divert power from other floors until all users are able
to work. Which of the following is the BEST solution for the technician to recommend?
A. Add more redundancy to the power cabling
B. Purchase more battery backups for individual users
C. Implement desktop virtualization
D. Increase the capacity of the backup generator
Correct Answer: D
QUESTION 13
A technician has been dispatched to resolve a malware problem on a user\\’s workstation. The antivirus program
discovered several hundred potential malware items on the workstation and removed them successfully. The technician
decides to schedule daily scans on the system, enables System Restore, and creates a restore point. Which of the
following should the technician do NEXT?
A. Run the scan again to ensure all malware has been removed
B. Quarantine the infected workstation from the network
C. Install all of the latest Windows Updates to patch the system
D. Educate the user on safe browsing practices
Correct Answer: C
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