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QUESTION NO: 1
Which two options are business requirements in the retail vertical market? (Choose two )
A. supply chain agility
B. customer experience transformation
C. customer intimacy
D. increase employee productivity
E. collaborative customer experience
Answer: A,D
QUESTION NO: 2
The Architecture Development Method (ADM) consists of Cisco 700-038 exam several phases. Which two phases are correctly mapped to their activities’? (Choose two.)
A. Phase F: Analyze costbenefits, and risk, then develop a detailed implementation and migration plan.
B. Phase E: Set the scope, constraints, and expectations for The Open Group Architecture Framework (TOGAF) project
C. Phase D: Develop architectures at three levels.
D. Phase C: Define the business architecture.
E. Phase B: Create the information systems architecture with applications and data.
Answer: A,C
QUESTION NO: 3
Which two options are typically included in a Cisco Collaboration Architecture services proposal? (Choose two.)
A. medianet-readiness assessment services
B. compliance strategy consulting services
C. collaboration dashboard services
D. Network security readinessassessment
E. end-user documentation services
Answer: A,D
QUESTION NO: 4
Which sequence of Cisco 700-038 dumps steps is correct for mapping business drivers with collaboration solutions?
A. Ask questions; aggregate the business drivers; map business drivers with collaboration solutions; present collaboration solution.
B. Ask questions; present collaboration solution; map business drivers with collaboration solutions; aggregate the business drivers.
C. Ask questions; map business drivers with collaboration solutions; present collaboration solution; aggregate the business drivers.
D. Ask questions; map business drivers with collaboration solutions; aggregate the business drivers; present collaboration solution.
Answer: A
QUESTION NO: 5
Once you define the customer’s value chain, you will be able to identify departments managing core processes where the Cisco Collaboration Architecture will bring highest business value.
Which two of the following departments typically manage core processes? (Choose two)
A. Logistics and Operations
B. Procurement
C. Sales and Marketing
D. HR Management
E. Research and Development
Answer: A,C
QUESTION NO: 6
Which statement best describes Cisco Smart Business Architecture?
A. Cisco Smart Business Architecture is a set of modeling tools that help customers design their future Cisco Collaboration Architecture model
B. Cisco Smart Business Architecture is a set of advanced design guides to help customers and partners design new advanced architectures.
C. Cisco Smart Business Architecture is a solution-level series of step-by-step solution and architecture guides to help quickly and efficiently implement mainstream architectures.
D. Similar to Cisco Validated Designs, Cisco 700-038 vce Smart Business Architecture helps early adaptors to implement new technologies before they become mainstream technologies
Answer: C
QUESTION NO: 7
Which two options are examples of partner services that involve addressing the culture of an organization so that collaboration applications are adopted more readily? (Choose two.)
A. analysis of communication process workshops
B. application-readiness assessment
C. internal marketing
D. end-user education and training
E. development of collaboration maps
Answer: C,D
QUESTION NO: 8
In terms of collaboration, which elements of the typical workday does a properly implemented collaboration architecture affect?
A. processes, culture, and technology
B. making sure that technology fulfills the requirements and expectations
C. processes mapping to the technology and culture
D. behavioral change influencing the right solution
E. customer trust, technology and validated designs
Answer: A
QUESTION NO: 9
Cisco 700-038 Collaboration Architecture differentiates from other solutions in terms of a unified workspace that creates a unique user experience. What is the main need of end users that needs to be addressed?
A. to have a centrally managed unified communication solution
B. to build up the architecture on any platform
C. to allow collaboration any time, on any device, and with any content
D. to ensure that telepresence is a mandatory part of any Cisco Collaboration Architecture
E. to establish appropriate security policies around collaboration applications
Answer: C
QUESTION NO: 10
On which area does architectural assessments focus?
A. key performance indicators
B. operational gaps in the functional areas
C. smart business architecture borderless networks, virtualization, and collaboration
D. advanced technology, route, switch, security, and wireless
Answer: C
QUESTION 11
What are two reasons for virtualizing Cisco Unified Communications applications? (Choose two)
A. lower configuration costs
B. reduce licensing costs
C. reduce carbon footprint
D. lower implementation costs
E. reduce cabling, rack space, and switch port costs
Correct Answer: CE
QUESTION 12
Which of the following is a main business requirement in the financial services industry?
A. lower IT expenses through virtualization
B. high-performance trading
C. customer retention
D. integration of financial trading applications at the desktop
E. reduce time to market for new innovative financial products
Correct Answer: B
QUESTION 13
Which two options are business requirements in the public sector vertical market? (Choose two.)
A. creating rich opportunities for effective collaboration and learning
B. transforming customer experience
C. increasing employee productivity
D. supporting mobile environment
E. increasing revenue
Correct Answer: AD
QUESTION 14
The three-phased approach of preparation, discovery, and proposal is used to deliver true business and
technology alignment. Which option belongs to the discovery phase?
A. services offering and incentives
B. network architecture vision workshop
C. 360 health check
D. architecture roadmap creation and presentation
Correct Answer: C
QUESTION 15
Which two options should you keep in mind when presenting a solution for the business side to the non-IT
executives? (Choose two)A. They need to know how the collaboration architecture will help achieve their strategicgoals.
B. They need detailed information about the different layers of the future collaboration architecture.
C. They need to understand the applications and services that you have embedded in your architectural
design.
D. They need information on how collaboration architecture will be deployed and serviced.
E. They need to know how the collaboration architecture will provide benefits and supporttheir operational
business.
Correct Answer: AE
QUESTION 16
Many tasks in an organization’s processes require collaboration. Which two options will you need from the
customer to evaluate the relevance and to properly position Cisco Collaboration Architecture? (Choose
two.)
A. employee titles of people who are required to perform designated tasks
B. department titles of people who will perform these tasks
C. available network bandwidth between core processes departments
D. type of information to be shared between involved parties
E. importance and type of interaction between involved parties
Correct Answer: BD
QUESTION 17
Which two options are correct statements about the corporate value chain? (Choose two)
A. The corporate value chain helps identify relevant departments but does not provide a link to the
associated executives.
B. The corporate value chain is a straight map to identify stakeholders within the customer’s organization.
C. The corporate value chain shows hierarchies or reporting lines that help identify whom to approach
outside of the IT department.
D. The corporate value chain is an organization chart that helps identify different departments and
business process owners
E. The corporate value chain and core processes help map the relevant departments to the customer’s
organizational chart.
Correct Answer: BC
QUESTION 18
Which two tools and resources can most efficiently help you to shorten the time to prepare the BOM?
(Choose two)
A. Cisco Collaboration Architecture Validated Designs
B. Cisco Collaboration Competitive Edge Portal
C. Cisco Collaboration Architecture resources on PEC
D. Cisco Unified Workspace Licensing tool
E. Cisco Smart Business Architecture
Correct Answer: AE
QUESTION 19
Vertical-oriented support tools are important when positioning Cisco Collaboration Architecture into a
specific industry. Where can you find resources that help you address verticals?
A. Cisco Learning Store
B. Cisco Partner Central, under Sell & Market CiscoC. Cisco’s Steps to Success
D. Cisco Partner Education Connection, under Collaboration Architectures
Correct Answer: B
QUESTION 20
Which three options are assessment types for gap analysis? (Choose three)
A. outsourcing assessments
B. architectural assessments
C. operational assessments
D. business assessments
E. technology assessments
F. virtualization assessments
Correct Answer: BCE
QUESTION 21
Which process makes use of the Cisco Installed Base Lifecycle Management (IBLM) initiative and
transformative network approach?
A. a high-level approach in analyzing the existing customer infrastructure
B. a high-level approach in understanding the customer business model
C. a detailed approach in understanding the customer business model
D. a detailed approach in analyzing the existing customer infrastructure
Correct Answer: D
QUESTION 22
Cisco supply chain agility solutions are addressing a crucial part within the manufacturing industry. Which
of the following is the main driver of that branch of industry?
A. achieve lower unit costs
B. ensure quality standards to customers
C. increase utilization of manufacturing plants
D. achieve stronger competitive position in the marketplace
E. adopt the supply chain to changing markets
Correct Answer: E
QUESTION 23
Which option represents an organizational change objection?
A. A migration is impossible without high costs or operational fallouts.
B. We are expanding and acquiring new business. This is the wrong time to switch to collaboration.
C. How can a collaboration architecture help reduce our operating expenses?
D. How can we justify the fact that it is far more expensive than upgrading our existing solution?
Correct Answer: B
QUESTION 24
Which three building blocks of the business model canvas help to achieve efficiency? (Choose three.)
A. revenue streams
B. key partners
C. key resources
D. channelsE. cost structure
F. customer segments
Correct Answer: BCE
QUESTION 25
Retail businesses must act quickly in order to innovate, respond to changing market conditions, enhance
customer service, and increase sales. Which option addresses this requirement?
A. Cisco Lean Retail
B. Cisco Connected Retail
C. Cisco Employee Optimization
D. Cisco Customer Experience Transformation
E. Cisco Secure Store
Correct Answer: A
QUESTION 26
Which option represents a megatrend in the marketplace that has impacted collaboration?
A. dispersed workforces
B. virtualization of the workplace
C. device flexibility
D. expertise on demand
Correct Answer: B
QUESTION 27
Which Cisco Telepresence product series exemplifies simple-to-use immersive collaboration?
A. TX Series
B. MX Series
C. Profile Series
D. EX Series
Correct Answer: A
QUESTION 28
Which two statements describe how Cisco Validated Designs help lo build BOM faster”? (Choose two.)
A. Cross-architectural aspects assist with proper design.
B. They help a presales engineer to better understand a customer’s business.
C. They help to verify any BOM that is created.
D. Cisco architects use Cisco Validated Designs to attach a network diagram to a BOM.
E. Proven, tested designs ensure BOM will not change frequently
Correct Answer: AD
QUESTION 29
Which activity belongs to mapping business requirements to Cisco Collaboration Architecture?
A. developing the high-level and detailed customer designs
B. applying the requirement to the Cisco architecture reference model
C. identifying items from the architecture that would be used, such as switches and routers
D. building the customer design
Correct Answer: A
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