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QUESTION 1
What are the three components that are used to construct a failure hierarchy within a failure class?
A. Fixes
B. Causes
C. Incidents
D. Problems
E. Remedies
F. Corrections
Correct Answer: BDE
QUESTION 2
If a UFO request requires more than one transaction to satisfy the quantity, which cost will be displayed for the work
order record?
A. Lesser
B. Greater
C. Average
D. Standard
Correct Answer: C
QUESTION 3
The actual start date on a service request is populated by the system when the record is changed to which status?
A. NEW
B. DRAFT
C. INPROG
D. QUEUED
Correct Answer: C
QUESTION 4
Which application is used to create KPIs?
A. KPI Editor
B. KPI Viewer C. KPI Manager
D. KPI Administration
Correct Answer: B
QUESTION 5
What does it mean when a purchase contract has a status of WSTART?
A. The contract has been revised to start.
B. The contract is waiting for approval to start.
C. The start date of this contract is in the future.
D. WSTART is not a valid status for a purchase contract.
Correct Answer: C
QUESTION 6
What is the default status of a newly created purchase order?
A. PEND
B. INPRG
C. DRAFT
D. WAPPR
Correct Answer: D
QUESTION 7
A meter has been defined to observe the oil color on an asset to monitor its condition.
Which meter type was used to accomplish this?
A. Group meter
B. Gauge meter
C. Continuous meter
D. Characteristic meter
Correct Answer: D
QUESTION 8
A company has five sites within one organization in their system. They want to activate automatic generation of work
orders for three of their sites.
Which option can help to achieve this? A. Work Orders are automatically generated for each active site.
B. From the Preventive Maintenance application select Generate Work Orders for all Sites.
C. Preventive maintenance options must be set up to auto-generate work orders at the site level.
D. Preventive maintenance options must be set up to auto-generate work orders at the organization level.
Correct Answer: D
QUESTION 9
An inventory manager wants to track the cost of items in a storeroom and wants to use the cost for the most recently
purchased items when issued. Which costing method represents this requirement?
A. LIFO
B. FIFO
C. Average
D. Standard
Correct Answer: B
QUESTION 10
In which two scenarios can an inventory usage record be changed to STAGED status?
A. If the current status of the inventory usage record is SHIPPED.
B. If the current status of the inventory usage record is ENTERED.
C. If the inventory usage record contains one or more lines of type RETURN.
D. If the inventory usage record contains one or more lines of type TRANSFER.
E. If the current status of the inventory usage record is COMPLETE or CANCELED.
Correct Answer: BD
QUESTION 11
How is the description field updated on a work order when a route is applied?
A. If the route stop has no description, the first job plan task becomes the description.
B. If the route stop has a description, the route description becomes the work order description.
C. If the route stop has a description and refers to an asset, the route description becomes the asset description.
D. If the route stop has no description and refers to an asset, the route description becomes the route stop description.
Correct Answer: B
QUESTION 12
Which statement is true about flow control?
A. A flow action can be executed from an escalation point.
B. A flow action cannot be selected unless the work order is under flow control.
C. A task cannot be under flow control unless the work order is under flow control.
D. A flow action cannot be selected for a task unless the work order is under flow control.
Correct Answer: B
QUESTION 13
Which two tasks can the Preventive Maintenance (PM) application be used to accomplish?
A. Auto-generate work orders per classification.
B. Auto-generate work orders at the organization level.
C. Select specific days, months, or seasons to generate work orders from a PM.
D. Create a PM hierarchy to schedule a group of work orders for an asset or location hierarchy.
E. Assign nested job plans to a master PM so that different levels of maintenance work can be scheduled at specified
intervals.
Correct Answer: B
QUESTION 14
How are items deleted from an active job plan?
A. Delete the item and then save the record
B. Make a job plan revision and then delete the item
C. Change the job plan to WAPPR and then delete the item
D. Change the job plan to PENDING and then delete the item
Correct Answer: B
QUESTION 15
When adding a new attribute to a classification, which data type option is invalid?
A. ALN
B. YORN
C. TABLE
D. NUMERIC
Correct Answer: C
QUESTION 16
What action is required prior to approving a new purchase contract?
A. Revise the contract.
B. Change the line status.
C. Authorize at least one site.
D. No further action is required to approve the contract.
Correct Answer: C
QUESTION 17
What is the term assigned for each step in a work plan?
A. Task
B. Child
C. Relationship
D. Work Order
Correct Answer: A
QUESTION 18
A maintenance planner wants to manually generate a preventive maintenance (PM) work order within 60 days of its due
date to ensure tools and materials can be gathered on time.
How can this be accomplished?
A. Enter the value within the Generate Work Orders dialog window.
B. This is not possible because PM work orders cannot be generated until they are due.
C. By changing the Frequency Units to days and then setting the frequency to the number of days required.
D. By specifying the tools and materials required it will automatically detect that this PM\’s work order requires early
generation.
Correct Answer: B
QUESTION 19
The Item Assembly Structure can be used to create which two types of lists?
A. Items to be added to a kit
B. Spare parts for the given item
C. Manufacturers for the given item
D. Where Used assets for the given item E. Storeroom hierarchies for the given item
Correct Answer: AC
QUESTION 20
How can work order priorities be influenced in the Assignment Manager application?
A. modify the assignment status to priority
B. change the work priority and response time
C. use Set Priority Preferences for a specific assignment
D. change the response time relative to the work start date
Correct Answer: C
QUESTION 21
When would a classification be copied in to a follow-up work order from a Service Request (SR)?
A. when the classification has children
B. when the classification has attributes
C. when the inherit hierarchy flag is selected
D. when the classification includes both the work order and SR Use With objects
Correct Answer: D
QUESTION 22
What is a valid statement when work order tasks are generated for each route stop?
A. Route stops are sometimes bypassed
B. Work flows cannot control route stops
C. Route stops that become work order tasks will not support job plans
D. Locations of all route stops must be associated with an organization
Correct Answer: C
QUESTION 23
How can a rotating asset be returned to a storeroom?
A. use the Inventory Application
B. use the Storerooms Application
C. use the Inventory Usage Application
D. use the Shipment Receiving Application Correct Answer: A
QUESTION 24
Which statement is true regarding ticket templates, job plans, and activities?
A. Only job plans with a status of Active can be applied to ticket templates.
B. Activities specified on a service request using a job plan cannot be deleted.
C. A job plan can be applied by a ticket template or directly to the service request.
D. Activities specified on a job plan are viewable on the Plans tab of the Service Request application.
Correct Answer: A
QUESTION 25
Which application is used to create a shipment?
A. Receiving
B. Item Master
C. Inventory Usage
D. Issues and Transfers
Correct Answer: A
QUESTION 26
Which statement is true about rotating items?
A. Rotating items are consumable parts.
B. Rotating items cannot be returned for repair.
C. Rotating items can only be installed at a location.
D. Rotating items can have an inventory value and balance.
Correct Answer: D
QUESTION 27
What is the purpose of the Reorder Point when its value is reached?
A. A special order item is reordered.
B. The vendor is contacted for shipment.
C. The inventory item should be reordered.
D. The automatic reorder process is scheduled.
Correct Answer: D
QUESTION 28
Which two fields must be defined when setting up a consignment item?
A. Vendor
B. Finish Date
C. Invoice type
D. Item number
E. Contract Date
Correct Answer: AC
QUESTION 29
When is a flow control action executed?
A. when a work order is saved through flow control
B. when the work order is started through a workflow
C. when the work order is started through a flow control
D. when the work order is completed through a workflow
Correct Answer: B
QUESTION 30
What must be true of an asset for it to be identified on a service request?
A. The asset must be flagged as public.
B. The asset must have a user or custodian specified.
C. The asset must be either in status OPERATING or NOT READY.
D. The asset must be in the same site as the default insert site of the logged in user.
Correct Answer: C
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